> For the complete documentation index, see [llms.txt](https://biglead.gitbook.io/biglead-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://biglead.gitbook.io/biglead-docs/en/categories/3.-careers.md).
# 3. Careers
### 1. Creating a New Industry
The **Industry** feature allows businesses to categorize customers based on their industry or line of business, making it easier to organize customer data, perform searches, and deliver more targeted customer care.
**Examples of industries include:**
* **Real Estate**
* **Education**
* **Spa & Beauty**
* **Furniture**
* **Automotive**
* **Fashion**
### 2. How to Create a New Industry
#### Step 1: Click **Create New**
On the **Industry Management** screen, click the **Create New** button to add a new industry.
The system will open a new form where you can enter the details of the industry before saving it.
#### Step 2: Enter the Industry Information
The system will display a **Create Industry** window. Enter the following information:
* **Industry Name**
* **Description**
**Example:**
* **Industry Name:** Real Estate
* **Description:** Customers operating in the real estate industry.
After entering all the required information, click **Create** to save the new industry.
### 3. Viewing Industry Information in CRM
After creating an industry, return to the **CRM** customer management screen.
Within the **Customer Details** section, you can view:
* The customer's assigned **Industry**.
* Customer classification based on their business sector.
This feature enables sales and customer service teams to:
* **Group customers more effectively** by industry.
* **Personalize customer communication and follow-up** based on each customer's business field.
* **Track customers across different industries** for better account management.
* **Optimize marketing and sales campaigns** by targeting specific industry segments.